EVENT POSTPONEMENT DECISION PAGE

***Iggy Pop to Headline October 8 – October14, 2023***

Due to circumstances beyond Upstart Entertainment’s control and in order to ensure the best experience for all guests, Destination Chaos is being postponed until October 8-14, 2023. For guests who have previously booked, hold an existing reservation number AND PLAN TO ATTEND THE RESCHEDULED EVENT UNDER THE ORIGINAL RECORD LOCATOR, your airline ticketing change fees for all those on your existing reservation will be paid by the event. In cases where your existing airline tickets are not changeable or refundable, new tickets for all those in your original reservation will be purchased by the event. 

All attendees holding original bookings who choose to attend the rescheduled event shall be provided a $250 resort credit per room booked, valid for premium, spa and excursion packages during your stay.

If you are unable to attend the rescheduled event, either for work or personal reasons (READ THE STATE-BY-STATE POLICY GUIDELINES HERE), you are likely be entitled to a refund of your original booking through the insurance policy purchased on your behalf when you made your initial reservation.

If you elect to attend or are considering attending the rescheduled event, please know that your insurance policy will remain in effect before and during the event and, should circumstances arise at a later date to prevent you from attending the rescheduled event, your policy coverage will not change.

***In order for the event to participate in flight change fees, your flight changes must be processed by our travel agent who will contact you directly. Regardless of whether you are or are not attending the new dates, please do not make changes to your flights independently of our travel agency. If you do so we cannot guarantee reimbursement.***

Please complete the form below so that we might better assist you.

***DESTINATION CHAOS UPDATE***
Dear Destination Chaos Attendees,

Due to key personnel departures at Upstart Entertainment so close to the event and related circumstances that would have affected the event experience, it is with the deepest regret that we must announce Destination Chaos is being postponed until the fall. We are currently working with the artists, and their agents and managers, to retain as much of this amazing lineup as possible and bring in the key staff and talent to produce the rescheduled event which will most likely be in mid-October, 2023. Many bands, though disappointed, have also expressed their desire for a postponement and to work to make Destination Chaos the event we have all envisioned. We will release the new date in a formal announcement with additional details this Sunday, December 18.

Most importantly, we want you all to know that you are our top priority, and helping you adjust to this change will be our sole focus. Within the next few days, we will be sharing additional information on social, via email, and by way of SMS. We will be providing FULL optionality to select from the following choices:

  • Retain your exact booking for the new date
  • Process a claim via our insurance partner for a refund. All U.S residents are covered regardless of when you purchased your room.
  • Receive a direct refund (International residents)

Concerning booked flights, we are working with a travel agency to help you make all necessary flight changes or cancellations. If you can’t make the fall dates, we’ll work with your airline to accommodate your needs as best as possible. If you opt to come along for the new dates, we will be paying any change fees for you.

We expect to have full information to you in the next few days. We appreciate your patience and continued faith in Destination Chaos. We are extremely fortunate to have such amazing friends on both the talent and guest side of things. We fully recognize that, and we are very much looking forward to returning the favor by giving you the week of your lifetime.

With greatest regards,

Chris Wicke
Upstart Entertainment
Further information to follow.

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*Cancellation & Travel Insurance Available for USA Residents Only

CATCH OF THE DAY PROMO!

"goodthings"
$500 flash discount on any play package
this weekend!

BUY any play package and receive a $500 discount taken at checkout.

enter code: "goodthings" at checkout.
limited offering

Click the BOOK NOW button below. At checkout, enter code GOODTHINGS below the calendar to receive this special flash sale:

Room Type: Any PLAY package
7 Night Minimum night stay required

***Not changeable or upgradable***

Finance for up to 24 months
Promo CODE: goodthings
All Promo Codes

THEPASSENGER — $1000 OFF AT CHECK-OUT — SOLD OUT

GOODTHINGS — $500 OFF AT CHECK-OUT — 2 REMAINING

FREAKSTOTHEFRONT — VIP SEATING: AMYL AND THE SNIFFERS — 2 LEFT

*Cancellation & Travel Insurance Available for USA Residents Only